Terms of service

Terms of Service

Overview

This website is operated by Novyren. Throughout the site, the terms "we", "us" and "our" refer to Novyren. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful purpose or violate any applicable laws in your jurisdiction.

Products and Services

We strive to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to modify or discontinue products without notice.

All products are subject to availability.

Pricing and Payment

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

Payment must be received in full before orders are dispatched.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion.

If an order is cancelled after payment has been taken, a full refund will be issued.

Shipping

Delivery times are estimates only and are not guaranteed.

Novyren is not responsible for delays caused by postal services, couriers, customs procedures, or circumstances beyond our reasonable control.

Further details can be found in our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing within these Terms affects your statutory rights under applicable consumer protection laws.

Product Information

Our products are intended for cosmetic use only.

Information provided on this website is for general informational purposes and should not be considered medical advice.

If you have any concerns regarding allergies, sensitivities, or medical conditions, consult an appropriate healthcare professional before use.

Limitation of Liability

To the fullest extent permitted by law, Novyren shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability where exclusion would be unlawful.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and branding, is the property of Novyren and may not be copied, reproduced, or used without prior written permission.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon publication on this website.

Contact Information

Questions regarding these Terms of Service should be directed to Novyren through our Contact page or email us at support@novyren.co.uk

Last updated: 20/06/2026